FAQ
Shipping & Delivery
How quickly will my SeravonBrace order arrive? We know you're excited to wear your new piece! We offer three reliable shipping methods across the United States:
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Express Shipping (3-6 business days): $20.00 – For when you need that perfect gift or event accessory ASAP.
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Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular delivery choice.
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Free Shipping (7-14 business days): $0.00 – Available on qualifying orders for maximum value.
Can I track my order? Absolutely. Once your order is processed and shipped, you will receive an email with a tracking number so you can follow your jewelry's journey right to your door.
Product Care & Sizing
How do I find my bracelet size? Most of our bracelets are adjustable or come in multiple sizes. Please refer to the Size Guide on each product page for specific measurements. A good rule of thumb is to measure your wrist and add 1/2 inch for a comfortable fit.
How should I care for my jewelry? To keep your SeravonBrace shining, we recommend avoiding direct contact with water, perfumes, and lotions. Store your pieces in a cool, dry place (like the pouch provided) when not in use.
Are your bracelets hypoallergenic? Yes! We prioritize your comfort. The majority of our collections are made with lead-free and nickel-free materials to ensure they are safe for sensitive skin.
Returns & Satisfaction
What is your return policy? We want you to love your new look. If you are not 100% satisfied, we accept returns on unused items in their original packaging within 30 days of delivery.